Serivice for Passengers and Visitors
The responsibilities of Sulaimaniyah International Airport in brief is to offer all of administrative services, legal facilities, and services to passengers for transferring them and their personal baggage in air and to the registered airport in the proven positions in the airport ticket, and according to the proven dates and attained previous approval legally through the booking office.
The duties of Sulaimaniyah International airport is to welcome the passengers in the air on a proven date of flight and offering helps and guiding in travel procedures actions through the reception then get in touch with Check in tickets counter in which passengers attendance will be proved and confirming about the validity of their travels on this flight and then providing them with entrance ticket (Boarding Card) to the airplane after receiving their baggage and weight in the balance and fine the extra weight from the allowed weight (which lets each passenger to carry and transfer no more than 20 kg.) and delivering cards that shows the numbers of charged baggage in air (Tag No.) through the company (concerned airline company) in order to confirm receiving in the designated airport, then afterwards the travelers will be sent to the passport department to facilitate passengers access (after official procedures) to the transit hall to wait for supplying the airplane and receiving passengers on it. In which entrance ticket cut will be done in this department (Boarding) that is previously received in Check In counter and after that facilitate passengers transferring an guiding them at entrance to the airplane and welcoming by air crew in the airplane. In addition to all that offered there, with a coordination work between passenger's service department, security department, passport department, and custom. For facilitating tasks of achieving works, exchanging information and co ordination between these departments to achieve the required target in an integrated form in this research in an official and correct way.
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